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Terms of Service

Effective Date: 07/01/2026
Website: https://www.piixoproduction.com

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Welcome to Piixo Production. These Terms of Service (“Terms”) describe the rules and guidelines that apply when you interact with our website, use our creative services, or subscribe to any of our offerings.

By browsing our site, signing up for a plan, placing an order, or otherwise engaging with our content or tools, you confirm that you’ve read, understood, and agreed to these Terms. If you do not accept these Terms in full, please do not use our website or services.

Piixo Production provides creative and digital solutions—including video production, animation, motion graphics, social media management, and digital marketing—primarily on a subscription basis. These Terms serve as a contract between you and Piixo Production and govern your access to our platform, the use of delivered content, and any business relationship formed as part of our services.

Our services are intended for adults aged 18 and above. By using our platform, you confirm that you meet this age requirement and are legally allowed to enter into binding agreements. If you are using our services on behalf of a business, organization, or client, you confirm that you have the authority to represent and bind them to these Terms as well.

We may update these Terms from time to time. Your continued use of the platform indicates your acceptance of any changes. Please review them regularly to stay informed.
 

1. Creating and Managing Your Profile

To use our services, you must register for an account and keep your information accurate. You’re responsible for:

Your login credentials

Any activity through your account

Keeping your data up to date

We reserve the right to suspend accounts for misuse, fraud, or inactivity.

2. Team Access and Collaboration

You may invite others (like team members or clients) to your account. You accept full responsibility for how your invited users interact with our services.

3. Submitting Creative Tasks

Our services begin once you submit a project request through your dashboard.
We reserve the right to decline:

Incomplete or unclear requests

Tasks outside our service scope

Anything that violates legal, ethical, or creative standards

4. Creative Rights & Service Content

All materials, tools, and frameworks used in our service are the intellectual property of Piixo Production. You may not copy, reverse-engineer, or sell any part of our platform or processes.

5. Usage Rights After Delivery

Once a project is complete and paid in full:

You receive rights to use the final deliverables for commercial or personal use

We may showcase the work in our portfolio unless otherwise agreed

Source files are not included unless specified in your plan

6. Fonts and Third-Party Typography

Some designs may include fonts that are subject to separate commercial licenses. If you wish to use those fonts beyond the scope of our delivery, it is your responsibility to purchase proper licensing.

7. Licensed Media and Stock Resources

We may use royalty-free or licensed assets in your project. These are governed by third-party terms, and your rights to reuse them may be limited.

8. Working with Resellers and Agencies

Our deliverables may not be resold, sublicensed, or white-labeled without prior written approval. We offer agency-friendly plans — contact us if you’re interested in reselling or outsourcing.

9. Client Input and Idea Contributions

If you share ideas, feedback, or suggestions, we may use them without obligation or compensation. This helps us improve and evolve our services.

10. Third-Party Tools and Integrations

We may integrate tools or services from other companies. We do not control or guarantee their performance, and you use them at your own risk.

11. Your Responsibilities and Representations

You agree to:

Provide content you have rights to use

Act lawfully and respectfully on our platform

Not engage in activities that harm or disrupt our service

12. Unacceptable Use and Behavior

Don’t use our services to:

Spread harmful, illegal, or misleading content

Infringe intellectual property

Engage in harassment or malicious behavior

We reserve the right to take immediate action for violations.

13. Account Oversight and Conduct Review

We actively monitor for misuse or abuse of the platform and may suspend or terminate access if we detect unauthorized activity, spam, or rule violations.

14. Data Use and Privacy

Our data practices are outlined in our Privacy Policy. By using our platform, you agree to how we collect, store, and manage your personal and business data.

15. Age Eligibility

You must be 18 years or older to use our services. If you’re under 18, a parent or legal guardian must provide written consent.

16. Plans, Billing, and Payment Terms

Our services operate on a recurring monthly subscription model:

Payments are collected at the beginning of each billing cycle

You are responsible for keeping your billing info current

Late or failed payments may result in service suspension

17. Refunds and Payment Disputes

All payments are final. We do not issue refunds.
You agree that:

Subscriptions are non-cancellable after payment

We don’t provide partial or prorated refunds

Any billing disputes must be submitted within 7 days

18. Account Closure and Access Restrictions

You can cancel your account anytime. Cancellation stops future billing but doesn’t result in a refund. We may also restrict or terminate your access if you:

Violate these Terms

Miss payments

Disrupt service for others

19. Policy Changes and Notifications

We may update these Terms from time to time. We’ll post changes on this page, and continued use after changes constitutes your acceptance of the new terms.

20. Service Reliability and Downtime

We strive to maintain stable, continuous access — but we’re not liable for outages caused by:

Hosting issues

Software bugs

Events beyond our control (e.g., power outages, cyberattacks)

21. Legal Framework and Jurisdiction

Piixo Production is a company registered and operating in the State of California, United States. While we are based in California, our servers and supporting infrastructure may be located in various regions within the United States.

If you access our services from outside the United States, you acknowledge and agree that your personal data may be transferred to and processed in the United States. By continuing to use our website or services, you provide your express consent to this transfer and agree to comply with any applicable local laws in your jurisdiction.

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These Terms of Service are governed by and will be interpreted in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes or legal proceedings arising out of or relating to these Terms or your use of our services shall be resolved exclusively in the state or federal courts located within California. By using our services, you consent to the personal jurisdiction of those courts and waive any objections to their venue.

22. Resolving Conflicts

Before taking legal action, both parties agree to make a good-faith effort to resolve disputes through informal negotiation. If this fails, either party may pursue legal remedies.

23. No Guarantees

We offer our services "as is" without any warranty of specific outcomes. Creative success depends on collaboration, communication, and clarity.

24. Limitations on Responsibility

We are not responsible for:

Lost business opportunities

Misuse of deliverables

Issues caused by your materials or instructions

Total liability is limited to the amount paid in the last 30 days.
 

25. Your Agreement to Protect Us

You agree to defend and indemnify Piixo Production against any legal claims, costs, or damages arising from your misuse of our services or breach of these Terms.

26. Electronic Notices and Consent

By using our services, you agree to receive legal notices, billing info, and service updates electronically.

27. Entire Agreement

These Terms and our Privacy Policy form the full legal agreement between you and Piixo Production. Any other terms must be agreed to in writing.

28. Reporting IP Violations

If you believe we’ve used copyrighted content without permission, notify us at info@piixoproduction.com . Include proof of ownership and specific details for us to act on.

29. Reporting Trademark Misuse

We take trademark protection seriously. If you believe your brand is being misused, contact us with full documentation.

30. Contacting Piixo Production

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